Privacy Policy

Privacy Policy

This text is designed to inform you about information security.
You can visit our Web site as often as you want your personal information paylaşmaksızın. By submitting your personal information during your visit to our Web site, is provided only within the scope of your knowledge. Recorded by us with your knowledge of the personal information is protected by TAV Airports Holding will continue to be protected. Your full name, mailing address, birth date, gender, telephone and fax number, e-mail address, such as when information is recorded by our web site.

E-mail communications in question şifrelenmediği message if the message has to guarantee the security of your alınamadığını and is responsible for the security of e-mails you send to remind you.

Web site links to other Web sites operated by TAV Airports Holding, we can give. If you visit any of these Web sites, you should review that site's privacy and other policies. TAV Airports Holding, responsible for policies and practices of other web sites indicates that there is.

Reminds us that it is possible change of TAV Airports Holding's privacy policies, so we recommend that you check regularly our Privacy Policy.

Covid19: Travel Safe

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyor systems are disinfected frequently.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.
Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Gazipaşa-Alanya Airport

Flight Information
Flight Information

Real-time information of arrival and departure flights at Gazipaşa-Alanya Airport

Frequently Asked Questions

No.
Please click on the link below for further information.
Information regarding customs procedures can be found at: www.ticaret.gov.tr
No.
The visa office is located at the transit area on the arrivals floor of the International Terminal before the passport check points open 7/24.

Lost Property Offices

Phone: (242) 582 71 26 – 7 / (242) 582 74 26 – 7

No.
Each airline has different procedures for domestic animals. You must inquire about this with your airline company. Most airlines do not accept birds and rodents into the cabin. These types of animals may travel in the cargo section of the aircraft. There is a restriction on the number of domestic animals accepted into the cabin.
We recommend passengers to be present at the airport 120 minutes (2 hours) prior to their flight.