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Azur Air Ukraine www.azurair.ua +38 044 281 09 01 office@azurair.ua
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Buta Airways www.butaairways.az +994 12 493 14 14 callcenter@butaairways.az
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Corendon Airlines https://www.corendonairlines.com/ +90 242 444 4737 customer@corendon-airlines.com
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Freebird Airlines www.freebirdairlines.com +90 212 663 7777 info@freebirdairlines.com
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GetJet Airlines https://www.getjet.aero/ +370 676 82574 customer@getjet.aero
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Pegasus Airlines https://www.flypgs.com/ 0888 228 12 12 info@flypgs.com
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Royal Flight www.royalflight.ru +7 495 782 00 31 info@royalflight.ru
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SAS - Scandinavian Airlines https://www.flysas.com/en/ +46 8 797 40 00 Contacttoflysas@sasair.com
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Thomas Cook Airlines www.thomascook.com +44 161 498 44 00 pressoffice@thomascook.com
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Turkish Airlines http://www.turkishairlines.com/ +90 242 320 63 63 aytistsatis@thy.com
Covid19: Travel Safe
The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.
Duty-free areas and storage areas are frequently disinfected.
We recommend using contactless payment options.
International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.
All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Baggage conveyor systems are disinfected frequently.
All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.
Boarding pass and ID checks are configured to minimize contact with others.
Passengers without masks won’t be allowed to board the airplane.
The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.
F&B areas, kitchens and storage areas are frequently disinfected.
We recommend using contactless payment options.
The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr
We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 2 or 2,5 hours for international flights.
We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.
X-ray machines and trays are disinfected frequently.
Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.
To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.
We kindly remind you to wear a mask during your trip to and from the airport with public transportation.
The precautions taken at our airport can be grouped under three main areas.
Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.
Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.
As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.