Quality Policy

Quality Policy

TAV Gazipaşa-Alanya Airport Operations Inc. Our goal is to be the leader in the nearest geographical area in Airport Operations.

Our basic policy is to create value for all stakeholders by providing comfortable travel opportunities for our passengers with the understanding of safe, high quality and innovative service in Airport Operations;

- We are engaged in activities aimed at increasing the performance and satisfaction of our employees. To ensure the correct management of this communication by describing communication channels with customers, stakeholders and subcontractors,

- To ensure the continuity of infrastructure / service by using resources efficiently, efficiently and sustainably,

- Ensuring the infrastructure/service's continuity by effective, efficient, and sustainable use of resources,

- To use the modern and valid methods, technologies, information and management systems that are required by the age, to provide the necessary integration by making necessary research and investment for this purpose,

- To comply with the terms of the contract, regulations of national and international authorities, legal regulations and obligatory standards,

- Process analysis and development projects and continuous improvement activities that transform employees into natural behavior are an important element of company culture.

Useful Information

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

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Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Gazipaşa-Alanya Airport

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Flight Information
Flight Information

Real-time information of arrival and departure flights at Gazipaşa-Alanya Airport

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Frequently Asked Questions

No.
Please click on the link below for further information.
Information regarding customs procedures can be found at: www.ticaret.gov.tr
No.
The visa office is located at the transit area on the arrivals floor of the International Terminal before the passport check points open 7/24.

Lost Property Offices

Phone: (242) 582 71 26 – 7 / (242) 582 74 26 – 7

No.
Each airline has different procedures for domestic animals. You must inquire about this with your airline company. Most airlines do not accept birds and rodents into the cabin. These types of animals may travel in the cargo section of the aircraft. There is a restriction on the number of domestic animals accepted into the cabin.
We recommend passengers to be present at the airport 120 minutes (2 hours) prior to their flight.